Terms and Conditions
This Agreement is between Nollie Limited ("Nollie," "we," "us," or "our"), a company incorporated in [London (Company Number 16691944) and the entity agreeing to these terms [by signing an order form referencing or otherwise incorporating them or by clicking accept when accessing our services] ("Business Subscriber" or "you").
1. DEFINITIONS AND SERVICES
1.1 Service Definition
Nollie provides an AI-powered customer relationship management (CRM) platform specifically designed for the hospitality industry (the "Service"). The Service enables hospitality businesses to manage customer relationships, analyse guest preferences, generate personalized recommendations, and optimize operations through artificial intelligence and machine learning technologies.
1.2 Key Definitions
- "Business Subscriber" refers to the hospitality business entity that has entered into this Agreement.
- "End-Customer" refers to guests, diners, or other customers of the Business Subscriber whose data is processed through the Service.
- "Authorized Users" refers to employees or contractors of the Business Subscriber who are permitted to access and use the Service.
- "AI Technology" refers to the artificial intelligence and machine learning systems incorporated into the Service.
- "AI-Generated Output" refers to any recommendations, analytics, or other content generated by the AI Technology.
- "Data Protection Laws" refers to applicable privacy laws in the U.K. (including relevant provisions of the UK GDPR, the Data Protection Act 1998, the Privacy and Electronic Communications Regulations 2003, the Data Use and Access Act 2025), Singapore (Personal Data Protection Act), Australia (Privacy Act 1988), and New Zealand (Privacy Act 2020), in each case as the same may be amended or supplemented from time to time.
- [“Documentation” means our standard documentation describing the Services, as may be updated from time to time, available at nollie.ai.]
2. SERVICE FEATURES
2.1 Platform Features
The Service includes features for guest profile management, marketing automation, behavioural analytics, operational workflow optimization, and personalized guest engagement. [Features are further described in our Documentation.] Features and the underlying technology used to provide them (including third party AI models) may be added, modified, or removed as part of our ongoing development. We will endeavour to provide as much notice as possible of any changes to the Service.
2.2 AI Functionality
The Service utilizes AI (including generative AI technologies) to analyse guest preferences, generate personalized recommendations, predict guest needs, and identify trends from aggregated data. Business Subscribers acknowledge that AI technology is probabilistic in nature. While we strive for accuracy, we are not responsible for any errors, hallucinations or omissions in AI-Generated Outputs and you rely on all AI-Generated Outputs of the Service at your sole risk. AI-Generated Outputs should be reviewed by human operators for accuracy, appropriateness and relevance, including before implementation in significant business decisions. Further details of the third party AI models that are used by the Service are available upon request.
2.3 Service Limitations
The Service supports hospitality businesses in managing customer relationships but is not intended to replace human judgment in critical decisions, guarantee specific business outcomes, provide professional advice, or operate safety-critical systems. You acknowledge and agree that: (1) the accuracy and/or quality of any AI-Generated Output is directly affected by the choice and quality of your input data [and prompts]; (2) you, and your Authorised Users, are solely responsible for selecting, reviewing, validating and verifying the appropriateness and accuracy of: (a) all input data and requests to the Service and (b) all AI-Generated Output; and (3) notwithstanding anything to the contrary elsewhere in this Agreement, we do not make any representations or warranties regarding the accuracy, appropriateness, completeness, fitness or suitability for purpose in connection with the Service.
3. SUBSCRIPTION AND PAYMENT
3.1 Subscription Plans
Nollie offers multiple subscription tiers with varying features and capabilities. Current [monthly] pricing and plan details are available at nollie.ai/pricing. The pricing plan that you opt for on entry into this Agreement is valid for the Term and you can opt to purchase a more expensive plan with additional features at any time. You cannot, however, downgrade a plan during the then current Term.
3.2 Subscription Term
Unless otherwise specified during the online subscription process, subscriptions have a minimum term of twelve (12) months ("Term"). The Term begins on the date when you complete your online subscription registration. Subscriptions do not automatically renew at the end of the Term.
3.3 Payment Terms
All fees are due in advance in the currency specified during the online subscription process. Undisputed invoices must be paid within thirty (30) days of the invoice date. Late payments may accrue interest at 1.5% per month or the maximum rate permitted by law, whichever is lower. All fees are exclusive of VAT and any other applicable taxes.
3.4 Price Changes
We may modify subscription pricing for new subscription terms. If you do not agree to such modifications, you are not obligated to enter into a new subscription agreement after your current Term ends.
3.5 Refund Policy
Subscription fees are non-refundable except as expressly provided in this Agreement. If we terminate this Agreement for our convenience or due to you terminate due to our unremedied material breach, we will refund any prepaid fees covering the remainder of the term.
3.6 Renewal Process
[To continue using the Service after the Term, Business Subscriber must enter into a new subscription agreement.] Nollie will contact Business Subscriber approximately 60 days before the end of the Term to discuss renewal options. If no renewal is agreed upon, access to the Service will terminate at the end of the Term.
3.7 Cancellation Procedure
Business Subscriber may cancel the subscription before the end of the Term by providing written notice to team@nollie.com. Early cancellation does not release Business Subscriber from the obligation to pay all fees for the remainder of the Term. Upon receiving cancellation notice, Nollie will calculate the remaining fees due and issue a final invoice.
3.8 Suspension
Nollie may suspend Business Subscriber's access to the Service if: (a) Payment is more than 15 days overdue, (b) Business Subscriber breaches these Terms and fails to remedy the breach within the time period specified by Nollie, (c) Business Subscriber's use threatens the security or performance of the Service.
Suspended accounts will not be reinstated until the issue is resolved.
4. ACCOUNT MANAGEMENT AND SECURITY
4.1 Account Security
(a) Business Subscribers must create an account to access the Service. You are responsible for maintaining the confidentiality of account credentials, all activities under your account, and ensuring Authorized Users comply with these Terms. (b) Each Authorized User must have unique login credentials that comply with Nollie’s requirements for user names and passwords. Sharing of accounts is strictly prohibited. [(c) Passwords must: (i) Be at least 8 characters long (ii) Include uppercase and lowercase letters, numbers, and special characters (iii) Be changed at least every 90 days (iv) Not be reused within a 12-month period.]
4.2 Access Restrictions
(a) Multiple concurrent sessions using the same credentials are not permitted and may be automatically terminated. (b) Access to the Service is restricted to authorized networks and devices as configured by the Business Subscriber. (c) Business Subscriber must immediately notify Nollie of any suspected unauthorized access. (d) The Service may automatically log out inactive sessions after 30 minutes of inactivity.
4.3 System Monitoring
(a) Nollie monitors the Service using industry standard technologies for security events and unauthorized access attempts. (b) Business Subscriber consents to active monitoring for security compliance and performance optimisation purposes. (c) Unusual activity patterns may trigger temporary access restrictions pending verification.
4.4 Data Security and Back-ups
(a) Business Subscriber must ensure that data downloaded or exported from the Service is stored securely. Nollie is not a back-up or data retention service and Business Subscriber is responsible for ensuring it has appropriate records retention policies in place in connection with any data uploaded to the Service or any AI Generated Output. (b) Local copies of End-Customer data must be encrypted when stored on mobile devices or removable media. (c) Business Subscriber should implement role-based access control [within the Service] to limit which staff can access specific data types.
4.5 Security Violations
(a) Any attempt to bypass security measures, test vulnerabilities, or gain unauthorized access to the Service or any other Nollie system is strictly prohibited. (b) Business Subscriber is responsible for all activities that occur under their Authorized Users' accounts. (c) Violations of these security requirements may result in immediate suspension or termination of the Service.
4.6 Acceptable Use Policy
You agree not to use the Service to:
- Violate applicable laws or regulations
- Infringe the intellectual property rights of others
- Upload harmful code or attempt unauthorized access
- Interfere with the Service's integrity or performance
- Send unsolicited communications without proper consent
- Process sensitive personal data without proper legal basis
- Discriminate against individuals based on protected characteristics
- Exploit or otherwise use the Service to create or develop any competing product or service
You will comply with all updates and revisions made to this Acceptable Use Policy by us from time to time. You will also comply with the Acceptable Use Policies of any underlying AI model provider used by us in connection with the Service.
4.7 Data Input Requirements
Business Subscribers are responsible for:
- The accuracy, quality, and legality of all data inputted into the Service
- Obtaining necessary rights, consents, and permissions for data provided to Nollie
- Ensuring collection and use of End-Customer data complies with applicable laws
- Implementing appropriate privacy notices and consent mechanisms in connection with the use of the Service to process End-Customer data
- Responding to End-Customer requests regarding their personal data
4.8 Compliance with Laws
Business Subscribers must use the Service in compliance with all applicable laws, including data protection laws, consumer protection laws, and industry-specific regulations. You are responsible for understanding legal requirements applicable to your specific operations and jurisdictions.
5. INTELLECTUAL PROPERTY
5.1 Nollie Intellectual Property
Nollie and its licensors own and retain all rights to the following (“Nollie IP”):
- The Service and related software, technology, and documentation
- The underlying AI models and algorithms
- All improvements, updates, and derivative works of the Service, the AI Technology, the underlying AI models and algorithms
- Nollie's trademarks, service marks, and logos
5.2 Business Subscriber Intellectual Property
Business Subscribers retain ownership of:
- All data inputted into the Service by Business Subscriber or Authorized Users
- Business Subscriber's pre-existing intellectual property
- Business Subscriber's trademarks, service marks, and logos
Business Subscribers grant Nollie a non-exclusive license to use any data provided to Nollie via the Service solely for providing the Service and as further described in this Agreement.
Except as expressly set out in this Agreement, you are not granted any rights to use any Nollie IP.
5.3 AI-Generated Outputs
As between Nollie and Business Subscriber, Business Subscriber owns AI-Generated Outputs created specifically for Business Subscriber using data uploaded by Business Subscriber. However, Nollie retains ownership of:
- The underlying AI models, algorithms, and systems
- Improvements to the AI Technology
- Aggregated and anonymized insights
5.4 AI Training and Improvement
Nollie may use aggregated and anonymized data derived from use of the Service to train and improve the service, provided such use does not identify specific Business Subscribers or End-Customers. Business Subscribers may opt out of having their data used for AI training by contacting support@nollie.com.
5.5 Restrictions
Business Subscriber shall not:
- Reverse engineer or attempt to discover the source code of the Service
- Create derivative works based on the Service
- Access and/or use the Service or any AI-Generated Outputs to build a competitive product
- Remove proprietary notices or attempt to extract AI models
- Infringe, misappropriate or otherwise use the Service and/or any Nollie IP in breach of applicable laws.
6. DATA PROCESSING AND PRIVACY
Each party shall comply with its obligations set out in the Data Processing Agreement (“DPA”).
7. USER CONTENT
7.1 Types of User Content
The Service may allow Business Subscribers to upload, publish, or transmit various types of content ("User Content"), including but not limited to: (a) Business descriptions and promotional material (b) Staff profiles and information (c) Custom messages to End-Customers (d) Feedback and reviews from End-Customers (e) Images and multimedia related to the Business Subscriber's operations. You confirm that you have all rights and licences required to permit your use of User Content in connection with the Service.
7.2 Ownership and License
(a) Business Subscriber retains ownership of all User Content it uploads to the Service. (b) Business Subscriber grants Nollie a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, adapt, publish, translate, and distribute User Content solely for the purpose of providing and improving the Service.
7.3 Content Restrictions
User Content must not: (a) Contain obscene, vulgar, or offensive language (b) Include material that is unlawful or violates third-party rights (c) Promote violence, discrimination, or illegal activities (d) Contain misleading or deceptive information (e) Include malicious code or security threats (f) Be used for spam or unauthorized mass communications (g) Impersonate any person or entity
7.4 Review and Feedback Management
If the Service enables collection and display of End-Customer reviews: (a) Business Subscriber may respond to reviews but must do so professionally (b) Business Subscriber must not offer incentives for positive reviews or penalize for negative reviews (c) Reviews will not be removed solely because they are negative (d) Nollie reserves the right to remove reviews that violate these Terms
7.5 Content Monitoring
(a) Nollie reserves the right (but has no obligation) to review, modify, or remove any User Content that violates these Terms. (b) Nollie is not responsible for and does not endorse any User Content.
7.6 Responsibility and Indemnification
Business Subscriber shall indemnify and hold Nollie harmless from any claims arising from User Content, including claims of intellectual property infringement, defamation, or violations of privacy rights.
8. INTEGRATIONS WITH THIRD-PARTY SYSTEMS
8.1 Supported Integrations
The Service supports integration with the following categories of third-party systems: (a) Point-of-Sale (POS) Systems (b) Table Management Systems (TMS) (c) Payment Processing Services (d) Loyalty and Membership Programs (e) Other Hospitality Management Software
8.2 Integration Setup
(a) Business Subscriber is responsible for providing Nollie with necessary access credentials for third-party systems. (b) Nollie provides integration capabilities on an "as is" basis and does not guarantee compatibility with all versions or configurations of third-party systems. (c) Nollie will use commercially reasonable efforts to maintain integrations, but third-party system changes may require updates or modifications. Nollie will provide as much notice as possible to Business Subscriber should it need to withdraw, terminate, update and/or modify any integrations from time to time.
8.3 Data Flow and Synchronization
(a) Business Subscriber acknowledges that data flows bidirectionally between the Service and integrated systems. (b) Nollie is not responsible for data accuracy in third-party systems or for discrepancies arising from synchronization issues. (c) Business Subscriber should regularly verify critical data across systems.
8.4 Third-Party Terms
(a) Business Subscriber remains bound by the terms and conditions of any third-party system used by it. (b) Integration with third-party systems may require Business Subscriber to accept additional terms from those providers. (c) Nollie is not responsible for changes to third-party terms that may affect integration functionality or for any third party costs incurred by Business Subscriber in connection with any integration to the Service.
8.5 Integration Support
(a) Nollie provides reasonable technical support for standard integration issues. (b) Custom integration requirements may require additional fees and will be subject to separate agreements. (c) Nollie will provide advance notice of planned deprecation of any supported integration.
9. AI TECHNOLOGY LIMITATIONS AND LIABILITY
9.1 Nature of AI Technology
The AI Technology uses statistical models and machine learning algorithms to generate predictions and recommendations. These technologies are inherently probabilistic and may not be 100% accurate in all circumstances. Business Subscriber acknowledges and agrees that all use of the AI-Generated Output is at its sole discretion and sole risk.
9.2 Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, NOLLIE SHALL NOT BE LIABLE FOR: (1) ANY LOSS OF PROFITS, LOSS OF BUSINESS, LOSS OF. OR DAMAGE TO, DATA, WASTED EXPEDITURES OR LOSS OR DAMAGE TO GOODWILL AND (2) ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR IN CONNECTION WITH THIS AGREEMENT AND/OR THE SERVICES, INCLUDING WHERE ARISING FROM: (a) USE OR INABILITY TO USE THE SERVICE; (b) DECISIONS MADE BASED ON AI-GENERATED OUTPUTS; (c) UNAUTHORIZED ACCESS TO BUSINESS SUBSCRIBER'S DATA; (d) INACCURATE OR INCOMPLETE AI-GENERATED OUTPUTS. NOLLIE'S TOTAL AGGREGATE LIABILITY TO BUSINESS SUBSCRIBER SHALL NOT EXCEED THE AMOUNTS PAID BY BUSINESS SUBSCRIBER TO NOLLIE DURING THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY.
BUSINESS SUBSCRIBER SHALL BE LIABLE WITHOUT LIMIT FOR: (A) BREACH OF THE AUP AND (B) ANY INFRINGMENT OR MISAPPROPRIATION OF NOLLIE’S AND/OR ANY THIRD PARTY LICENSOR’S INTELLECTUAL PROPERTY RIGHTS.
9.3 Business Decisions
Business Subscriber is solely responsible for business decisions made based on the Service or AI-Generated Outputs. Nollie does not guarantee specific outcomes. Business Subscriber should independently verify recommendations before implementation.
9.4 AI Ethics and Discrimination
While Nollie implements measures to minimize bias in our AI Technology, AI systems reflect biases present in training data. Business Subscribers are responsible for monitoring outputs for potential bias and implementing appropriate human oversight.
10. SERVICE LEVEL COMMITMENTS
10.1 Service Availability
(a) Nollie commits to making the Service available 99.9% of the time, measured monthly, excluding scheduled maintenance. (b) "Available" means that the Service is accessible and operable for normal use.
10.2 Scheduled Maintenance
(a) Nollie performs regular maintenance to ensure optimal performance and security. (b) Standard maintenance windows are from 2:00 AM to 5:00 AM in the Business Subscriber's primary time zone. (c) Nollie will provide at least 48 hours' advance notice of scheduled maintenance. (d) Downtime during scheduled maintenance, or downtime for emergency maintenance as described in 10.3 below, does not count against the availability commitment.
10.3 Emergency Maintenance
(a) Nollie may perform emergency maintenance when necessary to address critical security or performance issues. (b) Nollie will make reasonable efforts to notify Business Subscribers of emergency maintenance in advance.
10.4 Performance Standards
(a) Support Response: Critical support tickets will receive an initial response within 24 hours during business hours.
10.5 Reporting
(a) Upon request, Nollie will provide Business Subscriber with a report of Service availability for the previous month. (b) Business Subscriber must report any perceived Service disruptions promptly to support@nollie.com.
11. HOSPITALITY VENUE SPECIFIC PROVISIONS
11.1 Venue Operations
(a) Business Subscriber is solely responsible for all aspects of venue operations, including food safety, service quality, and compliance with hospitality regulations. (b) The Service is designed to support venue operations but does not replace proper staff training, management oversight, or industry best practices.
11.2 End-Customer Communications
(a) Business Subscriber is responsible for ensuring all communications with End-Customers comply with applicable laws, including: (i) Obtaining proper consent for marketing communications (ii) Providing opt-out mechanisms (iii) Accurately representing venue offerings and promotions (b) Nollie provides tools to facilitate compliant communications but does not guarantee compliance with all applicable laws.
11.3 Reservations and Bookings
(a) If Business Subscriber uses the Service to manage reservations or bookings: (i) Business Subscriber is responsible for honouring all valid reservations (ii) Business Subscriber must maintain accurate availability information (iii) Cancellation policies must be clearly communicated to End-Customers (b) Nollie is not liable for disputes between Business Subscriber and End-Customers regarding reservations.
11.4 Menu and Service Information
(a) Business Subscriber must ensure all menu items, pricing, and service information in the Service is accurate and up-to-date. (b) Nollie is not responsible for discrepancies between information in the Service and actual venue offerings.
11.5 End-Customer Data Collection
(a) Business Subscriber must provide clear privacy notices to End-Customers regarding data collection. (b) Business Subscriber must obtain all necessary consents for data collection and processing. (c) Business Subscriber must implement appropriate safeguards for physical data collection (e.g., paper forms, business cards).
11.6 Payment Processing
(a) If the Service includes payment processing features: (i) Business Subscriber must comply with all applicable payment card industry standards (ii) Business Subscriber remains responsible for financial transactions with End-Customers (iii) Business Subscriber must address billing disputes directly with End-Customers (b) Nollie is not a payment processor and does not store full payment card details.
11.7 Venue Reviews and Feedback
(a) If the Service includes review or feedback collection features: (i) Business Subscriber must not manipulate reviews or ratings (ii) Business Subscriber must address feedback professionally (iii) Business Subscriber must not offer incentives for positive reviews (b) Nollie reserves the right to remove reviews that violate these Terms.
12. DATA EXPORT AND TRANSITION
12.1 Data Export Capabilities
During the subscription term and for thirty (30) days following termination, Business Subscribers may export their data by contacting the nollie support team. Exports are provided in commonly used, machine-readable formats.
12.2 Pre-Termination Planning
(a) Upon notice of non-renewal or termination, Nollie will work with Business Subscriber to develop a transition plan. (b) The transition plan may include data export schedules, key milestone dates, and respective responsibilities and associated costs. (c) Nollie will provide reasonable consultation on data export formats and compatibility considerations.
12.4 Extended Transition Services
(a) For an additional fee, Nollie offers Extended Transition Services that may include: (i) Assisted data migration to another platform (ii) Custom export formats (iii) Extended access to historical data beyond 30 days (iv) Technical consultation on data mapping to new systems (b) Extended Transition Services must be requested at least 15 days before the termination date.
12.5 Knowledge Transfer
Nollie will provide documentation explaining data structures and relationships to assist in migration.
12.6 Final Data Deletion
(a) After the transition period, Nollie will securely delete all [data in your instance of the Service] according to our data retention policy. (b) Upon request, Nollie will provide written certification of data deletion within 30 days of completing the deletion process.
14. TERM AND TERMINATION
14.1 Term
This Agreement commences when you first accept these Terms or access the Service, whichever is earlier, and continues until the subscription has expired or been terminated.
14.2 Termination
Without affecting any other right or remedy available to it, either party may terminate this Agreement with immediate effect by giving written notice to the other party if:
(a) the other party fails to pay any amount due under this agreement on the due date for payment and remains in default not less than 15 days after being notified in writing to make such payment;
(b) the other party commits a material breach of any other term of this agreement and (if such breach is remediable) fails to remedy that breach within a period of 30 days after being notified in writing to do so;
(c) the other party becomes insolvent, is subject to administration, insolvency, liquidation or similar events linked to its ability to pay its debts; or
(d) the other party suspends or ceases to carry on all or a substantial part of its business.
14.3 Effect of Termination
Upon termination:
- All access rights and licenses granted to Business Subscriber will terminate
- Business Subscriber shall cease all use of the Service
- Business Subscriber shall pay outstanding fees due through the termination date
- Nollie will provide data export capabilities for thirty (30) days after termination as further described in [12.1] above.
15. GOVERNING LAW
15.1 Governing Law
- For Business Subscribers in Singapore: This Agreement shall be governed by the laws of Singapore.
- For Business Subscribers in Australia: This Agreement shall be governed by the laws of New South Wales, Australia.
- For Business Subscribers in New Zealand: This Agreement shall be governed by the laws of New Zealand.
- For Business Subscribers in the UK: This Agreement and any dispute or claim arising out of or in connection with it or its subject matter or formation (including non-contractual disputes or claims) shall be governed by and interpreted in accordance with the law of England and Wales
15.2 Dispute Resolution
Any dispute arising out of this Agreement shall be resolved by arbitration:
- For Business Subscribers in Singapore: Administered by the Singapore International Arbitration Centre (SIAC) in accordance with its rules.
- For Business Subscribers in Australia: Administered by the Australian Centre for International Commercial Arbitration.
- For Business Subscribers in New Zealand: In accordance with the Arbitration Act 1996 (NZ). The arbitration shall be conducted by one arbitrator in English. The decision shall be final and binding.
- For Business Subscribers in the UK: Each party irrevocably agrees that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with this agreement or its subject matter or formation (including non-contractual disputes or claims).
15.3 Injunctive Relief
Notwithstanding the foregoing, either party may seek injunctive relief in any relevant jurisdiction to protect its intellectual property rights or confidential information.
16. GENERAL PROVISIONS
16.1 Entire Agreement
This Agreement constitutes the entire agreement between the parties and supersedes and extinguishes all previous and contemporaneous agreements, promises, assurances and understandings between them, whether written or oral, relating to its subject matter.
Each party acknowledges that in entering into this Agreement it does not rely on, and shall have no remedies in respect of, any statement, representation, assurance or warranty (whether made innocently or negligently) that is not set out in this agreement.
Each party agrees that it shall have no claim for innocent or negligent misrepresentation or negligent misstatement based on any statement in this agreement.
Nothing in this clause shall limit or exclude any liability for fraud.
16.2 Modification
Nollie may modify these Terms with notice of material changes posted on our website or by email. Continued use of the Service after such notice constitutes acceptance of modified Terms.
16.3 Assignment
Neither party may assign this Agreement without the prior written consent of the other party, except in connection with a merger, acquisition, or sale of all or substantially all assets.
16.4 Force Majeure
Neither party shall be liable for failure to perform due to causes beyond reasonable control, including acts of God, war, terrorism, riots, fire, natural disaster, pandemic, or governmental action.
16.5 Notices
Notices must be in writing and sent by email. Notices to Nollie shall be sent to team@nollie.com. Notices to Business Subscriber shall be sent to the contact information provided during the subscription process.
16.6 No partnership or agency
Nothing in this Agreement is intended to or shall operate to create a partnership between the parties, or authorise either party to act as agent for the other, and neither party shall have the authority to act in the name or on behalf of or otherwise to bind the other in any way (including, but not limited to, the making of any representation or warranty, the assumption of any obligation or liability and the exercise of any right or power).
16.7 Third party rights
This Agreement does not give rise to any rights under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of this agreement.