How to switch booking systems without losing bookings.
You almost never need a gap. Keep your current booking system live, set up nollie alongside it, point your booking links across, then take your first nollie bookings on a quiet service while the old system is still running. Once bookings are flowing, switch the old one off, with your guest list in hand and no per-cover fees behind you.
You run both for a few days: nobody goes dark.
The fear with changing booking system is the gap: the day the old one’s off, the new one’s not quite ready, and the phone’s ringing. So don’t leave one. Your old system keeps taking bookings right up until you’re happy. Nothing is switched off on faith.
Setting nollie up doesn’t touch your live diary. You build your nollie booking page in the background, point your ‘Book a table’ links across when it’s ready, and take your first real bookings on a slow service, with the old system still on, as a safety net. If anything looks off, you roll back in minutes, because the old one never went anywhere.
That’s why “switch in hours, not weeks” is about go-live speed, not a risky rip-and-replace. The slow part of changing systems was always the worry. Run them in parallel and the worry goes: you cut over on a Tuesday, watch the bookings land, and only then turn the old one off.
Five steps, and not on a Saturday.
Whatever you’re moving from, the shape is the same. We do the heavy lifting with you; here’s the whole job, in order.
Export your datathis week
Pull your upcoming bookings and your guest list out of your current system while the account’s still live. We’ll tell you exactly what to grab and import it for you.
Set up your nollie booking pagean afternoon
Your own branded page at book.nollie.ai/yourvenue, plus a widget for your website. We build it with you in the background. Your live diary isn’t touched.
Update every booking linkbefore go-live
Swap the ‘Book a table’ button on your website, your Google Business Profile and your social profiles to your nollie link. We give you the checklist so none get missed.
Go live on a quiet servicea Tuesday
Take your first nollie bookings on a Tuesday, not a Saturday, with your old system still running in parallel until you’re happy. If anything looks off, you roll straight back.
Switch the old one offonce bookings flow
Once bookings are landing on nollie and your links are updated, turn the old system off: you’re done, with your guest list yours and no per-cover fees behind you.
We move you
Switch in hours, not weeks. We import your guests and set your page up with you: the move is a job we do together, not a manual you’re handed.
Nothing breaks on the night
Run nollie and your old system side by side until you’re confident, and roll back any time before you switch off. No gap in service, no leap of faith.
Own your guest list
No per-cover fees, and no marketplace sitting between you and your regulars. The guests you earn this time stay yours.
Ready to switch without the drama?
Book a demo and we’ll show you how the move works on your own data. Tell us what you’re on now and we’ll plan the move around your quietest service.
Tell us what you use today and we’ll shape the walkthrough around your venue.